At Alees Wear, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help, Please review our Refund & Return Policy below.
Eligibility for Returns & Exchanges
You can request a return or exchange if:
✅ The item is unused, unwashed, and in its original packaging.
✅ The return request is made within 7 days of delivery.
✅ The item received is damaged, defective, or incorrect.
Non-Returnable Items:
❌ Items that have been worn, washed, or altered.
❌ Items purchased on clearance or special discounts.
❌ Customized or personalized products.
Refund Policy
- Once we receive and inspect your returned item, we will process your refund within 7 business days.
- Refunds will be issued to the original payment method or via store credit as per your preference.
- Shipping charges are non-refundable unless the return is due to our error.
Exchange Policy
- If you need a different size or color, we will replace the item subject to availability.
- If the replacement item is unavailable, a refund or store credit will be issued.
Shipping Costs for Returns
- If the return is due to a mistake on our part (wrong, damaged, or defective item), we will cover the return shipping costs.
- For other returns (such as a change of mind or incorrect size selection), the customer will be responsible for return shipping charges.
Contact Us
For return and refund requests, feel free to reach out to us:
📧 Email: @Support@aleeswear.com
📞 Phone: 03112655312
We appreciate your trust in Alees Wear and are here to ensure you have the best shopping experience